Privacy Policy

Privacy Policy for Toilet Repair Seattle

Introduction

Welcome to Toilet Repair Seattle’s online platform! We are committed to protecting your privacy and ensuring that your personal information is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data from users who access our website (https://toilet-repair-seattle.scoopsaga.com), utilize our applications, or engage with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website and its subdomains.
  2. All associated mobile and web applications.
  3. Services and products offered through our platform.
  4. Interactions between users and our digital platforms.

Please note that this policy does not extend to third-party sites, applications, or services linked from our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant whenever you:

  1. Sign up and use our accounts or services as an authorized user.
  2. Visit and navigate through any of our websites.
  3. Engage with us through emails, phone calls, text messages, or newsletters.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide our services effectively. The categories include:

  1. Account Information: Details related to your user account creation and management, such as username, email address, and password hashes.
  2. Payment Information: Data associated with transactions, including credit/debit card numbers (partially masked), billing addresses, and payment history.
  3. Financial Information: Any financial records or details required for service pricing and billing purposes.
  4. Purchase Information: Items you have purchased from us, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and mobile carrier information.
  6. Location Data: Your geographical location data when you interact with our services, used for service routing and delivery optimization.
  7. Feedback and Reviews: Comments, reviews, and ratings you provide on our products or services.
  8. Social Media Information: If you choose to connect your social media accounts to our platform, we may collect data from those platforms (with your permission).
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We gather this data through various means: user input forms, online interactions, browser tracking, and third-party data providers.

Cookies

We employ cookies to enhance your experience when using our platform:

  1. Strictly Necessary Cookies: These are essential for the smooth functionality of our website and services, ensuring security and enabling basic features.
  2. Preference Cookies: Tailored settings and preferences saved for your convenience.
  3. Analytics Cookies: Used to gather statistical data about user behavior, helping us improve our platform’s performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes collected or as required by law. Once these purposes are met, we securely delete or anonymize your data.

Security Measures

To protect your personal information:

  1. We implement robust organizational safeguards and security practices.
  2. Data is transmitted and stored using encryption protocols.
  3. Secure third-party processing partners are engaged to handle sensitive transactions.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction:

  1. You may request access, rectification, or erasure of your personal data.
  2. You have the right to restrict processing, port your data, object to certain uses, and receive non-discriminatory treatment.
  3. You can file appeals or complaints with relevant supervisory authorities regarding our data handling practices.

To exercise these rights, please reach out to our privacy team at [email protected] or through written correspondence.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any revisions will be posted on this page, and we encourage you to review it regularly for changes.

Contact Information

For inquiries, unsubscribe requests, or if you have questions regarding our privacy practices: